Housekeeping

Nemacolin chooses Optii as its housekeeping management platform

AUSTIN, Texas–(BUSINESS WIRE)–Optii Solutions, the leader in hotel operations software, today announced that Nemacolin has selected Optii as its housekeeping management solution.

Nemacolin has adopted Optii Housekeeping to help optimize work and cleaning sequences in its sprawling complex which spans 5 accommodation properties and a total of 282 rooms. Optii’s data-driven housekeeping platform uses predictive and intelligent artificial intelligence to map and optimize room attendant routes to increase scheduling efficiency and improve guest experience .

With Optii, Nemacolin is better able to organize the schedules of the teams since the hotel now has access to the data, which allows it to analyze the duration of each cleaning. Plus, inspectors are notified in real time when parts are ready for inspection, reducing downtime between cleanings. Since implementing Optii, Nemacolin has experienced faster turnaround times and higher levels of productivity.

Nemacolin was having issues with guests arriving ahead of check-in time to take advantage of the expansive property and make the most of the activities on offer. Optii now provides the hotel with real-time updates on when each room is ready for check-in, so the team can manage the unpredictable guest check-in flow and ensure a top-notch guest experience. .

Candace Hassinger, Director of Continuous Improvement, Nemacolinsaid, “With a better understanding of cleaning time by room type and where the team needs to focus their resources, we’ve been able to deepen our housekeeping operations to ensure we’re helping our associates perform their work to the end. the best standards and with a high level of productivity.

Katherine Grass, CEO, Optii Solutions, said, “We are delighted to be working with Nemacolin to improve operations at its expansive properties. We are particularly proud to have been chosen based on our real-time technology which provides the Nemacolin team with greater visibility into the productivity of their staff.

About Nemacolin

Nestled on 2,200 acres in the Laurel Highlands of southwestern Pennsylvania, Nemacolin offers a wide range of lodging options, space for meetings and special events, spa and wellness, golf, art and outdoor adventures. For more information, please visit www.nemacolin.com

About Optii Solutions

Optii Solutions is a hotel operations solution that leverages smarter technologies such as artificial intelligence, analytics, messaging and mobility to improve the efficiency and effectiveness of housekeeping services and of service delivery. For more information, please visit: www.optisolutions.com