Transcendent, the industry-leading enterprise capital planning, maintenance and asset management software, today announced that a new set of feature enhancements will debut at HITEC Orlando. Featured enhancements will include a housekeeping, maintenance, and engineering solution that dramatically improves cross-departmental collaboration, communication, and task management, as well as powerful asset management features and CapEx scheduling capabilities. At HITEC 2022, taking place June 28-30 in Orlando, show attendees can schedule a private demo with Transcendent representatives at booth #829 to learn about these new improvements and learn how their teams can optimize their service efficiency, while minimizing labor costs and increasing the longevity of valuable real estate assets.
Fruit of a recent partnership with ALICE, the industry-leading hotel management and operations software platform, the updated Transcendent solution streamlines property operations by combining housekeeping and engineering planning and management tools to eliminate communication breakdowns and the costly inefficiencies that can arise with disparate systems. Transcendent and ALICE are sharing booth #829 at HITEC as part of this partnership.
“With rising occupancy and operating costs, as well as ever-changing guest expectations for a clean, trouble-free hotel experience, a big sticking point for most properties is a largely disconnected relationship between housekeeping and engineering,” said Steven Moore. , CEO of Transcendent. “Staff shortages that continue to plague the industry worldwide also contribute to these challenges, as the availability of qualified and experienced service, maintenance and engineering personnel remains low and turnover is high, so real estate teams are pushed to their limits. This inevitably leads to service issues that negatively impact the customer experience. Our enhanced solution is designed to tackle this problem head-on by connecting housekeeping and engineering operations for a highly efficient, well-oiled operation that ensures cross-departmental collaboration and customer satisfaction.
The Transcendent and ALICE solution offers a host of benefits, including:
- Coordinating the schedules of the engineering and housekeeping teams
- Increased visibility into housekeeping and engineering teams to enable accountability and maintain guest standards
- Streamline property-wide task and work order management
- Improved staff productivity with automated, real-time messaging to staff
- The ability for team members closest to clients/rooms to submit corrective maintenance tickets, increasing the efficiency and autonomy of team members
Integrated PMS data provides an overview of rooms, allowing instant insight into statuses and guest information. This helps minimize guest waiting time and increase staff productivity with easy-to-use personalized checklists for room cleaning and inspection.
In addition to the new unified housekeeping and engineering solution, Transcendent is also showcasing two other solutions at HITEC Orlando, including its leading asset management and CapEx planning tools.
Transcendent’s powerful cloud-based asset management software, available on iPhone, Android, and PC mobile devices, enables hoteliers to extend the lifecycle of valuable real estate assets, reduce risk, and improve security. personnel efficiency by facilitating the implementation and management of engineering operations. everywhere. With visibility above the property, the solution provides detailed reports and dashboards to help hotels continuously assess and improve their engineering operations.
Transcendent CapEx is a fully integrated, data-driven capital expenditure planning module that provides owners and managers with the tools and data they need to plan, budget, forecast, approve and implement capital expenditures faster and more accurately than ever. With this solution, hoteliers gain the ability to make sound financial decisions for their properties by analyzing data and trends on assets and preventive maintenance operations up to 10 years into the future.
“For many hotel portfolios, budgeting, approving and tracking capital expenditures is a highly manual and disconnected process,” Moore said. “Limited access and visibility to accurate reports leads to costly inefficiencies and little accountability. These processes result in wasted time, missed deadlines and huge costs. Transcendent CapEx is a cohesive, consolidated, data-driven system for capital planning and budgeting across your entire portfolio.
Transcendent provides enterprise asset management software that helps hotel managers optimize their maintenance, risk prevention, and capital planning operations. Used by thousands of hotels and some of the largest and most respected hotel managers in the world, Transcendent makes it easy to implement, scale, and monitor world-class engineering SOPs and CAPEX , helping you extend the life of your assets, reduce your energy bill and dramatically improve the efficiency of your facilities and capital planning teams. Transcendent is supported by ASG Hospitality. For more information, please visit transcendent.ai.
VP Marketing ASG Hospitality